- Cancellation of a reservation must be received 48 hours in advance of the arrival date or a one night penalty will be charged. Ex) If your reservation is for Aug. 8, you have until Aug. 6 to cancel without charge.
- How to cancel? – Find the confirmation email when you received from the Hotel after your reservation and click through the link, which will take you to the PASSKEY website which you can cancel your reservation.
- * It is safer to cancel sooner than 48 hours before your reservation date. Because hotel booking closes June 30, 2018 and we need to confirm our counts by then, if possible please cancel in advance of that date if necessary.
FOR INTERNATIONAL GUESTS (EXCEPT USA/CANADA)
- Those who want to cancel, please email at firstname.lastname@example.org, before June 30 if possible and if necessary